Clients Living in Poverty

The pressures of the pandemic and economic inflation are impacting more families, including those that may not be considered below Ontario’s poverty line. During pregnancy, midwives can bridge clients to ongoing primary care, as well as facilitate links to non-clinical services that can support clients’ health and well-being. This approach to providing care is called social prescribing.
 

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Resources

Supporting Clients Living in Poverty (PDF 1.5 MB)
This updated tool kit provides practical tips for midwives and their practice sites to support clients living in poverty. The resource has three parts:

  1. How midwives can intervene by asking screening question, and adopting social prescribing
  2. How practices can intervene by learning about and offering community resources such as the list of prenatal education and parenting supports available province-wide. 
  3. How to support clients receiving social assistance including details on various benefits available to pregnant and parenting individuals who access Ontario Works (OW) and the Ontario Disability Support Program (ODSP)

Supporting Clients Receiving Social Assistance (PDF 337 KB)
This resource provides easy access to information on the various benefits available to pregnant and parenting individuals who access Ontario Works (OW) and the Ontario Disability Support Program (ODSP)

Template Letter -  Ontario Works Approval of Benefits (DOCX, 24.4 KB)
This fillable template letter downloads as a word document and can be used by practice groups to help clients access the transportation allowance through Ontario Works by detailing the number of pregnancy related appointments they are attending. 

 

General suggestions for supporting clients living in poverty 

How can midwives stay current and maintain skills and knowledge?

If lower resourced people are infrequently seen in the midwifery practice, it is harder for midwives to stay current and maintain skills and knowledge, such as knowing what would be covered by social assistance programs. Building a strong relationship with social workers and community organizations will help midwives support their clients. 

How can midwives screen for and assess client needs?

Ask questions at intake, when completing the forms such as the perinatal record or Healthy Babies, Healthy Children, and during ongoing care. Ask clients if they have filed their taxes. Clients cannot access programs such as Ontario Works if they have not filed their taxes. Consider what is represented or promoted to clients in the questions that you ask. For example, take an inclusive approach with respect to counselling on supplements or lactation supports/ formula knowing that it may be costly for some, and preferences vary. 

How can midwives facilitate warm connections and support clients?

Proactively advocate for clients and assist with systems navigation. This could mean calling caseworkers directly on behalf of clients. Cultivate relationships with social workers, public health nurses and community pharmacists who work at CHCs or other community organizations to support timely referrals and access to resources. Establishing a workflow for the practice may streamline processes and make it easier to connect and advocate for clients.

One practice set up a discretionary fund to support low/lower-resourced clients in collaboration with their hospital. The hospital has charitable status and can issue receipts to donors, making it easier to manage and distribute funds.   

Be aware of resources available for Indigenous clients, specifically. Midwives can support Indigenous clients to access resources such as the Non-Insured Health Benefit (NIHB), Indigenous Healthy Babies Health Children program, and Jordan’s Principle
 

What employment benefits exist for pregnant individuals?

Employment impacts eligibility and access to benefits for pregnant people. This includes if pregnancy complications arise, clients wish to take parental leave after birth, or need sickness benefits if experiencing pregnancy loss. Learn more about eligibility for benefits.